Life assurance – not all it seems

Dominic Thomas
Dec 2022 • 11 min read

When life assurance is not all it seems

Life assurance is one of the few solutions to the question ”how can I help?” when posed to a family that has just experienced permanent, life-changing loss. Over the three decades that I have been advising clients, this is, without doubt, one of the most challenging.

Most of us live as though we have an abundant supply of tomorrow. Rarely does anyone really wake and decide that life assurance (or any financial protection) is the major task to get done today.

Death is of course a subject that literature and our culture regularly address, yet in those intimate spaces of our lives, it’s a topic rarely discussed, perhaps one of the last taboos. This was never more starkly revealed to me when (many years ago) someone told me not to talk of death and Wills because he believed that it would make it a reality. Naturally he never became a client (I only work with mortals).

LIFE ASSURANCE – BAD SISTERS

I was intrigued by a series on Apple TV called ‘Bad Sisters’. I enjoyed the series, but wanted to address the premise of the drama – which confused me initially. I will not ruin the story at all by simply saying that a claim against a life assurance policy is being challenged by the adviser, which in my world does not reflect the truth.

A WASTE OF MONEY?

Advisers arrange financial protection (life assurance, critical illness cover and income protection). These are all policies that everyone takes out hoping to never have to claim on them, because to do so means something awful has happened to you. We all actually want the cover to be a ‘waste’ of your money… though using as little of it as possible to secure the right, most appropriate balance of cover.

MAKING A CLAIM

In the event of a claim, it is the insurer that assesses the legitimacy of a claim against the policy terms. In the case of life assurance, it is fairly evident if a claim is valid (the assured has died). In more nuanced cover (income protection and critical illness), the assured is alive and unwell, the question is therefore “is the condition being suffered covered?”. In both circumstances fraud is not uncommon, though I would suggest it is pretty rare and most claims are paid out fairly swiftly and appropriately. An oversimplified for instance, is that a broken arm is not grounds for a claim for a critical illness or inability to work long term, the loss of an arm, however may be grounds, particularly if you are a surgeon.

BROKER BEWARE…

The series, whilst set in Ireland and therefore not regulated by the FCA, has the insurance broker Claffin & Sons investigate a claim for life assurance. Whether in Ireland or here in the UK, this is an alarm bell for authenticity. The small family run insurance broker is reluctantly run by son Thomas Claffin after his father committed suicide. Early on it is evident that all is not well, a database of no policies and concern about the collapse of the business. This is not how things work, unless fraud is being committed.

I can assure you that in the event of a claim, I and probably any adviser will be eager to get you funds from the insurance claim as this is probably the most obviously meaningful aspect of our work, protecting you and your family when disaster strikes, providing funds to make the financial pain disappear. Advisers will certainly want to ensure that a claim for the more complex cover is worth claiming for (broken arm example), but will then seek to hassle the insurer for agreement and payment of funds to you the claimant. Some insurers are better than others in terms of efficiency, but we have never had a valid claim refused.

Claffin didn’t arrange cover, they simply committed fraud, taking and living off the premiums and hoping that their clients didn’t make a claim. That is fraud (honestly I am not spoiling the excellent series and plot).

A PAPER TRAIL WELL DOCUMENTED

You will have a policy document with an insurer and be paying monthly premiums or in some circumstances, annually. These will show on your bank statement and are not paid to the adviser or broker. Even with all the mergers and subsequent name changes for the insurance company you are paying, you will receive a plethora of correspondence, the main challenge being to keep up to speed of who say Commerical Union, Clerical Medical, Friends Provident, Skandia (and so on) now are. You have a unique policy number. If in any doubt get in touch. If you are unsure if you have enough financial protection or perhaps too much now, please ask.

As for the series by Sharon Horgan, I thoroughly enjoyed it. My purpose here is not to suggest otherwise, merely to explain how an insurance claim would work in practice. Here is the trailer for the series, with a cast that includes….

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

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Life assurance – not all it seemsJemima Thomas2025-01-21T15:41:30+00:00

NHS & FRONTLINE STAFF – COVID19

TODAY’S BLOG

NHS & FRONTLINE STAFF COVID-19

I came across a good article (26/03/2020) by Moira Warner, a manager at Royal London. I have made some minor alterations, but otherwise this is a piece not written by me. I am therefore thankful to Moira and Royal London and take responsibility for its reproduction, noting that the article has the usual social media sharing functionality anyway.

As the volume of overtime undertaken by frontline NHS staff increases exponentially in response to the Coronavirus crisis, we think an update on the pension issues potentially impacting doctors is timely.

CLINICIANS AND THE TAPERED ANNUAL ALLOWANCE

Changes to the tapered annual allowance announced at the March 2020 Budget and expected to lift all but the highest paid out of the “taper trap” are due to take effect from 6 April 2020. In view of the impact the exceptional amount of additional shift work is having on the threshold income of healthcare professionals right now, it’s worth remembering the interim measures put in place for clinicians who may face an annual allowance tax charge in relation to tax year 19/20.

In England & Wales, NHS employers will pay clinicians’ annual allowance charges incurred in 2019/20. This is achieved by the employer making a contractually binding commitment to “fully compensate” the individual for the impact on their retirement income of a “scheme pays” deduction.
In Scotland, NHS staff have been given the option of taking the value of their employer’s pension contribution as an addition to basic pay.

AWAITING CONSULTATION

We’ve not yet seen a Government response to its 2019 consultation on increased flexibilities for the NHS pension scheme, although the Chancellor has confirmed that proposals to allow senior clinicians to receive extra pay in lieu of pension contributions will not be taken forward.

It may be that the dust gets brushed off some of these previous proposals, if it turns out that the overhauled tapered annual allowance doesn’t go far enough to protect the most dedicated NHS staff working the longest hours from an annual allowance tax charge.

NHS RETIREES RETURNING TO SERVICE DURING THE OUTBREAK

In a widely-anticipated move, the Government is encouraging retired health and social care professionals to return to the NHS to join the fight against Covid-19. In order to prevent post-retirement employment having disadvantageous consequences for the pension income of such individuals, emergency amendments to NHS pension regulations have been tabled.

These form part of the Coronoavirus Bill 2019-21 which received Royal Assent on 25 March 2020. The amendments (which the Government will have the power to implement immediately or retrospectively) apply across the United Kingdom and have 3 effects:

The pension income of special class status holders who return to NHS employment won’t be abated (suspended). Special Class status holders are nurses, physiotherapists, midwives and health visitors in post on or before 6 March 1995 and Mental Health Officers (MHO) with at least 20 years’ MHO experience and in post on/before 6 March 1995. The wider pension abatement rules remain unchanged. In particular this means that individuals who retired “in the interest of efficiency of the service” could still have their pension suspended on return to work.
The pension income of 1995 Section NHS members who return won’t be suspended if they work more than 16 hours per week in the first calendar month following retirement.
Members who have flexibly retired using the NHS “draw down” facility will not be required to maintain a reduction in their pensionable pay of a minimum of 10%

There is no proposal to amend regulations prohibiting pensionable re-employment of 1995 section retirees. Any clients who have retired and drawn 1995 section benefits will therefore be able to return to the NHS, but will not be able to resume pensionable employment under the NHS pension scheme. Employers will need to enrol returners who are eligible workers into an alternative pension scheme.

Please also note that these measures are temporary. The Government has stated that a six month notice period will be given to staff and employers before they are disapplied.

DEATH BENEFITS

Recent social media chatter suggests there’s concern amongst health care professionals who have made taxation-related decisions to opt out of the NHS Pension Scheme, that their loved ones will no longer be entitled to any scheme benefits in the event of their death. So clients need reassurance that this is not the case.

Although the loved ones of individuals who’ve opted out will no longer be entitled to death in service benefits if the deferred member passes away, they remain entitled to death in deferment benefits. These include a lump sum death benefit and both eligible adult survivor’s and eligible children’s pensions.

Further details on calculation of these benefits can be found in the 1995/2008 and 2015 NHS pension guides for England and Wales – as well as the guides for Scotland and Northern Ireland.

If you wish to consider additional life assurance cover please get in touch. Given the current context, applications for minimal levels of cover, before requiring medical underwriting would likely be the most prudent approach.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Mill Cobham Park Road, COBHAM Surrey, KT11 3NE

Email – info@solomonsifa.co.uk
Call – 020 8542 8084

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GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Mill Cobham Park Road, COBHAM Surrey, KT11 3NE

Email – info@solomonsifa.co.uk Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

Take Survey

PRIVACY POLICY | DATA PROTECTION

NHS & FRONTLINE STAFF – COVID19Dominic2025-01-21T16:04:36+00:00

Bare Foot Obsession

Solomons-financial-advisor-wimbledon-blogger

Bare Foot Obsession

There’s something terribly predictable about the new show to arrive at The Barbican. Obsession, staring Jude Law and Halina Reijn is the very familiar tale of old man, young wife, cuckolded by a visiting younger man. A storyline so old that even Chaucer may have asked “ Whyts newe?”… as it turns out, very little… even a few clumsy lines about being a beneficiary of the life assurance policy (for an unimpressive £50,000).

Once again audiences are treated to a minimalist set, which at The Barbican, feels like an empty expanse – which merely serves to underline the empty script. One can only assume that the bowling lane size TV screen that rises in the final sequence, must have consumed the entire budget. The Director, Ivo Van Hove seems somewhat obsessed with actors running barefoot across the stage and when not bare-footed, bare-chested which is not as radical as I suspect he believes. In truth, no amount of talented acting could really rescue this production, which feels and looks pretentious, carrying the gravitas of a sixth form script.

NT Live Obsession Landscape Listings Image International

Obsession-Halina-Reijn-and-Jude-Law-image-credit-Jan-Versweyveld-20

Coupling and Fracture

Whilst I’m not a relationship counselor, clearly most, if not all, relationships have periods of difficulty. Many, perhaps most, find a pathway through trouble, some do not. There are lots of assumptions made in financial planning, but making assumptions about current relationships over the next thirty years or so, clearly is problematic. That’s why it is important to express your values, not simply your goals for your life. Understanding, or at least, being aware of the differences in attitudes towards money, how its handled and what its for is fairly fundamental for most couples. Yet economic power, or the lack of it can wreck or enhance a relationship, depending on who you really are. A reality displayed regularly within various “media” who pick over the disintegration of any “celebrity” relationship.

So a decent financial plan will touch (carefully) on these issues, a really good one will help a couple to face areas of “non-alignment” and furnish them with thoughtful options. In drama, a bad script can sometimes be salvaged by good actors or direction, but not always. When it comes to financial planning, you write your own script and having an impartial observer can make all the difference to a worthwhile story.

The Car Man

As for “Obsession” it didn’t leave much of an impression. The dramatic tension left almost as soon as it arrived. If you wish to see a much better retelling of this story, without a script, I can thoroughly recommend the ballet, The Car Man by Matthew Bourne… a guy that knows a thing or two about storytelling without using words.

and here is the trailer for the play…

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

Email me to get in touch

Bare Foot ObsessionDominic2025-01-21T15:41:32+00:00

Start with the end in mind

I think it was Stephen Covey that coined the phrase “start with the end in mind”, I’m sure others thought of it before, but he certainly used it successfully. When it comes to financial planning, it is where most good financial planners begin.. but being British, it’s arguably one of our last taboos… how we think of death.

For many, the last year (2016) was full of high profile celebrity deaths. Hardly any of us actually knew these people, but we probably saw some of their work with varying degrees of impact.

At the end of the year Carrie Fisher died rather unexpectedly, followed 24 hours later by her grieving mother Debbie Reynolds. It was, and is, a poignant moment. One of the questions that I didn’t expect to ask myself was “what happened to the estate?” (as of now, I don’t know). If the estate was set up like most, the children are normally the beneficiaries… so I wondered what happened to Carrie’s estate which was then presumably a recipient of her mother’s – at least in part. An interesting case for the lawyers and an eager death duty office.

Lessons Learned from 2016?

Despite all the outpouring on social media and around dining tables about the sadness at the loss of X, Y or Z, there was no evidence that anyone prepared their own ending any more thoughtfully. There was no sudden demand for Wills or life assurance, or end of life plans.

According to ABI data, the UK is the fourth largest market for insurance. In 2015 129,000 families or individuals received a payment from protection products. Now I’m guessing that those that have some cover, probably have more than one policy. So there may be some doubling up with the data, but in any event the ONS reported 529,655 deaths for England and Wales in 2015 (up 5.6% on 2014 and the largest increase since 1968). So whilst clearly not everyone dies with dependents or liabilities, a significant number had no cover at all.

Most people do not have enough cover

Despite the warnings all around, that death eventually comes to us all, some much sooner than expected, most of us do not really give it too much thought. Its one of the easiest things to put off. Sadly I have seen the results of unexpected and early deaths and the impacts on families and whilst money would never replace a person, it would certainly have provided a very different future for the family left behind.

Don’t ignore the signs. Start with the end in mind.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

Start with the end in mindDominic2025-01-21T15:41:33+00:00

G-Day – nothing to do with Australians

G-Day Something Down Under?

G-Day has nothing to do with Australians, but one might chuckle that it has something to do with down under. G-Day is actually Gender Change Day… yes you did read that correctly (no I didn’t – its actually Gender Directive). Before you start shouting at your computer that you’ve just about had enough of excuses for more greetings cards, this is in fact a European… no, not yet…directive (hold on) that makes it illegal for insurers to discriminate between male and female. In other words men and women must be charged on the same basis – much like this week’s news that equal pay for equal work, except of course that when it comes to insurance, there is nothing so unfair as equality. Eh? What I mean is that women live longer (sweeping generalism, but generally true) so they get cheaper life assurance. Now they won’t. It also applies to car insurance and annuities, in fact any insurance.

Brussels for Christmas?

So in the interests of showing what this may mean (because the truth is that we don’t actually know yet…. remember I am something of a truth fan, despite the cost). Anyway a fairly major insurer emailed me yesterday (Liverpool Victoria – credit where it is due). G-Day is set for 21 December 2012 (21/12/2012)… methinks that the Brussels powers like amusing numbers. Anyway the table below is LV’s attempt to outline their take on potential changes.

Product type	Currently, on average…	Potential impact of Gender and I minus E changes**
		Male	Female
Income Protection	Women pay 65% more than men	+20%	-28%
Critical Illness (with Life)	Men pay 10% more than women*	+6%	+16%
Term	Men pay 10% more than women	+3%	+22%
Underwritten Whole of Life	Men pay 20% more than women	-5%	+15%

As all tables come with a caveat or two…..”There are so many factors affecting premiums that it is impossible to give a single definitive figure that will apply to everyone. The extent of change will vary by provider, will differ by product class and be determined by the individual circumstances of the client. Added to this, we expect to witness a fair amount of re-pricing activity in early 2013 as providers attempt to get to grips with the new gender neutral world.”

More Unintended Consequences

You will quickly gather, that women will be paying more for most insurance. I’m going to stick my neck out and guess that this probably was not the Eurocrats intention. What it does mean is that you will probably need to review your protection arrangements if you are a woman with income protection. Admittedly this is one insurers take on life, but LV are generally pretty competitive. They also have a dedicated website called “no more guesswork“.

Early Christmas for commission hungry insurance salespeople? surely not!

I may have bored you senseless about the new adviser charging regime starting on 1st January 2012. Ironically this does not apply to insurance, so I’m guessing that commission based advisers will be fairly eager to get people to switch their cover (generating new commission) so be warned. There will will be some advisers (like ourselves) who simply charge a fee for the work and remove the commission entirely. I write this as yet another email arrives telling me that a very well known company can offer me even more commission with their new charging structures (note it wasn’t LV).

G-Day – nothing to do with AustraliansDominic2025-02-04T11:08:12+00:00