financial services Archives - Financial Planning in Surrey

Is your money an extension of your values?

Dominic Thomas
July 2023 • 12 min read

Is your money an extension of your values?

The financial services sector, like others, has been attempting to evolve over the years, moving with the times. I’m not talking about technology; but the people and culture. The regulator has had things to say about culture for some years, but usually too little too late and with no real weight behind it.

Sentry at your door

One of the things you may not be aware of is who we do not use. As your adviser and confidant, I take my role seriously. One aspect of the role is being a bit like a gatekeeper or ‘bouncer’. Some might say I possess the right thuggish look for this! What clients end up with is hopefully a well-screened experience, but you almost certainly don’t know how that is done and how much dross has been screened out, why should you? It’s my job to do this and time is too limited to bore you with all the detail.

So, cutting to the chase – price, functionality, financial resilience, performance and philosophy are all perhaps obvious elements. Culture is much more subjective. Whilst this can include ‘greenwashing’, I also consider elements of what, who, why and how things are done. Rare is the day that you will ever hold a ‘Prima Donna’ investment. Stars are for astronomy not your investments.

Leadership

We are all familiar with the reality that the wrong people are generally leading the world rather badly. Good leadership is vital, sadly the culture within financial services is often intoxicated by its own sense of importance and ‘leadership’, which often gives way to belief of possessing better skills and a Midas-touch. Performance-fuelled and rewarded and then re-awarding itself like an ever-consuming sycophant.

Nobody is without failings, but some people seem to believe that they can behave with impunity. An error of judgement or mistake is one thing, but constant repetition is another. One of the many problems with success is that people tend to ignore details, yet it is the detail that is likely to be the undoing.

Money, power and sex … or rather abuse

Money and power tend to keep those benefitting from it quiet. Sometimes a lowly observer has to point out the Emperor’s predicament. We can all be fooled, but I am often surprised how easily this is achieved.

You could read the article by Marriage, Cundy and Caruana Galizia in the Financial Times on 8^th June 2023 for detail about the behaviour of one of its members, (well several actually). However, the network will generally seek to protect and deflect blame, minimising any wrongdoing as ‘misunderstanding’.

Big fish, small pond

You can make the choice with your money to follow these people or not. However, I have no intention or interest in helping increase the personal fortunes of those whose behaviour privately, publicly and corporately appears self-serving. If you prefer to help these particular millionaires (or billionaires) become richer, that’s your choice, but it’s not mine. For me, money should be ‘used’ not ‘played with’ to impress parents who clearly gave up providing enough attention at the beginning.

Accomplished liars

Having been around the sector for over three decades, it won’t surprise you to learn that I do not believe regulation or legal action really makes a difference to characters who simply do not care about anyone else. They will of course utter feeble words about lessons being learned, seeking help, blah, blah … whilst standing beside a spouse who has yet to comprehend the depth of the offence … but this is all too predictable. They haven’t changed behaviour and its naïve to think they will.

They bullied or charmed their way into the spotlight. A lifetime of bluff and overconfidence has resulted in them becoming highly skilled liars. However, they are permitted to thrive by others pretending that everything is somehow OK, when it clearly is not. I don’t mean we should all pass judgement on each other’s choices, but ‘the network’ allows it to thrive. Of course, this is not simply within financial services, sadly most walks of life from the pulpit to the bull pit, the shop floor to the studio, the Boardroom to the changing room.

Another way

Your money is remarkably powerful – it endorses, promotes, approves and rewards. This is why I take great care in how it is invested and the philosophy behind it. As a client, you back our small firm that rewards its staff fairly and takes each person seriously, helping each to build their own lives on their own terms.

Click here for FT piece

BACK TO ALL BLOGS

Is your money an extension of your values?Jemima Thomas2025-01-21T15:41:29+00:00

Working in financial services … A calling?

Debbie Harris
April 2022 • 3 min read

Working in financial services … a calling?

Normally when someone asks what I do for a living, my answer creates a knee-jerk reaction of eyes glazing over, hunching of the shoulders and the stifling of a yawn before the sarcastic comment “that sounds … thrilling” (or variations thereof!)

And I get it – to an outsider, financial services is Dull (with a capital D). In fact, to many ‘insiders’ as well, financial services is pretty dull! But I consider myself truly fortunate to be working in a firm like Solomon’s, with a great team of people, and a fabulous bunch of clients, doing the work that we do.

As a relatively small company, we don’t have hard lines between our roles here, which means we all get some exposure to marketing, finance, report writing, admin, client liaison, writing content, editing, checking each other, creative processes, planning, business growth. It’s a dynamic work environment for us and it’s the absolute opposite of the toxic workplaces that grace so many threads on social media at the moment. The team works well together as we all like and respect one another (even when we disagree).

solomonsifa.team – Debbie, Jemima, Abigail

Financial planning is not known as a caring profession (that expression seems to be reserved for medical personnel) but at Solomon’s (as a firm and as a team of individuals) – we genuinely do care about our clients and the work we do with them and for them. It is a great pleasure and an honour when a client realises they can retire earlier than they imagined; or that they can afford to do something that had seemed out of reach; or quite simply that they can ‘stop worrying’ about some of the ‘big stuff’ like “will I run out of money?” or “what would I do financially if I lost my spouse?”.

Most of our clients have been with Solomon’s for MANY years (some are counting in decades) and we know them very well … to a point of reading an article in the news or social media that reminds us of a client (a football team winning a big event, the sale of a very old and valuable stamp, or an interesting gardening fact – you catch my drift). We are invested in our clients’ lives (not in a stalker-ish way!) quite simply because we care what happens to them. We care that they are separating from their spouse, we care that they have been diagnosed with a critical illness, we care that they have lost a parent (or sadly a child).

We aren’t just about the money; we aren’t just about the work; we ARE about people; we are about empathy; we are about relationship.

We are a small firm with a big heart.

BACK TO ALL BLOGS

Working in financial services … A calling?Jemima Thomas2025-09-16T13:25:52+01:00

Do You Need Financial Protection?

A question I’m often asked is do I need financial protection? frankly this is rarely the question… most people are really asking if insurance is worthwhile. Given the scandal of PPI, and a general mistrust of financial services, it is little wonder. Add in the reality that there is a general assumption that such contracts are designed to favour the insurer and the lawyer involved, many question whether the insurers would ever pay out.

OK, there is little I am going to be able to say to convince anyone that is suspicious about “the system”. All I can do is point you to data about claims paid and also relate my own experience. In all the years I have been advising clients, I have unfortunately had a number of claims. All of them were accepted, only one was not paid out at the full amount (they paid 73% citing non-disclosure of material health matters). We are currently considering whether to contest this or not, I can see both sides of the argument – but obviously represent my client, so will represent his interests.

In essence there are really only three types of financial protection I deal with for individuals. So let’s cover what these are.

1. Life assurance – you die, it pays out. Price is everything, there is pretty much nothing between providers on terms and conditions, however there are a myriad of types of life assurance policy and enormous differences in cost.

2. Critical Illness Cover – this is much more contentious. Terms and conditions are everything, quality is upmost, price is secondary – you pay for what you get. However cost still varies enormously. This cover pays out if you are diagnosed with a serious medical condition – it pays you. The main conditions are cancer, heart attack and stroke….all stuff that most of us would prefer not to think about, but probably know several people (depending on your age) that have experienced this.

3. Income Protection – this pays your income if you cannot work due to incapacity and an inability to return to work. Generally cover would pay until you are better and can return to work, or until the policy maturity date (invariably your retirement date). It isn’t so contentious, these days a lot of employers provide cover. Certainly terms are important – most basic being does it pay out if you cannot do your job or any job or any job for which you are suitably skilled/able. Cover is always less than your total income, as this provides an incentive for the claimant to “make a recovery” and also reduces fraud. Cost varies considerably. Generally cover is a percentage of income, up to a maximum and starts typically after 3, 6 or 12 months of “being unwell”… the longer this “deferred” period, the cheaper the cover. This isn’t accurate… but gives you an idea.

Which job would you prefer?

Job A: £60,000 per annum

Job B: £59,500 per annum plus £38,675 per annum until 65 if you have a long term illness.

As I say, its not accurate, lots of if’s but’s and maybe’s…. but hopefully I am conveying the concept.

So how much cover do you need?

That depends entirely on your circumstances, the cost of your lifestyle, your age and your level of debt and if you have anyone that is relying on you. It is generally true that the more you need cover, the less you can afford it… think of a young family who have a tight budget…precisely because they have a tight budget they need cover. Some people don’t need any cover (because they have ample resources). In essence they are self-insuring, however some of these people would prefer to pay for insurance so that they pass the risk to the insurer rather than bear it themselves, so using funds for other, more enjoyable purposes.

Reviewing Cover

So you have a load of old policies. You have some cover. Sometimes it isn’t a good idea to change the cover – the policies where terms and conditions matter generally are weaker and more vague these days than they once were. However some can be reviewed. Don’t forget on the whole your debt should be reducing and you and your family, if you have one are older, less dependent.

Financial Times (FT) Financial Adviser Awards 2015

Yesterday I attended the FT Financial Adviser Awards – having been nominated for “Protection Adviser of the Year”. I’m pleased to say that it was a podium finish (2nd)… which isn’t bad (the winner is a thoroughly good adviser that I respect – genuine congratulations). Of course I would have preferred to win – but hey, out of 24,000 advisers in the UK… I, like Nico Rosberg need to keep improving. However I don’t really know the exact reason why I came second (unlike F1 there isn’t a final lap chequered flag. I assume it cannot be based on the amount of protection business I arranged over the last year (consider the big networks of advisers or Bank employees), so I presume it is the quality of the advice process, perhaps also because I have always removed commission from protection policies (reducing the cost for clients) which is still unusual and not a regulatory requirement of “adviser charging rules”. Perhaps it was the case study, business model or interview that revealed the quality rather than the quantity of our protection advice. At this stage I don’t know, but what I do know is that if you find yourself in a nightmare scenario – the inability to earn, or life threatening illness or worse – suddenly bereaved, having cover in place that removes financial stress makes all the difference in the world. Because sometimes in life stuff happens that we don’t like.

Go back

Your message has been sent

Dominic Thomas

Do You Need Financial Protection?Dominic2025-05-09T16:20:05+01:00

Professional Adviser Awards 2015

Last week I attended the Professional Adviser Awards held in London a stone’s throw from the Barbican. We had been short-listed, for the second time in succession for “Firm of the Year” for London. Given our size it is highly unlikely that we will ever win when competing with much larger firms in the financial capital, frankly it is a a bit of a coup that we get short-listed. However on the back of our submitted work and the judges having a look at the firm I’m delighted to say that whilst we didn’t win, we were a close second with a “highly commended”.

Those that know me will appreciate that I am constantly seeking ways to improve what we do for our clients. I am all too aware of short-comings and work hard to reduce or remove them wherever possible. So not winning, in this instance, feels absolutely right and yet still highly satisfying.

As it is awards season, it is customary to thank various people. So I would like to thank our clients, the staff, those within the industry that have assisted us to provide a great service, various peers that inspire and encourage me, friends and family that have been hugely supportive over the years and my wife and daughters for their support and understanding.

So in the spirit of improvement…. I’m more than willing to listen to ways that we can convey concepts to clients, produce easy to understand high quality material and promote independent financial advice within a proper financial planning context. Please get in touch if you have suggestions about how we may improve.

Dominic Thomas

Professional Adviser Awards 2015Dominic2025-01-28T14:36:16+00:00

Retail Therapy

Most of us have probably at some point dabbled in a bit of retail therapy, bought something nice to make us feel a bit better. Invariably the feeling is all too fleeting, which most of us observe and move on, however some, much like addicts, seek out another high or buzz, returning to the shops. Unfortunately most western economies are based upon this reality to a greater or lessor extent.

However, whatever your economy is based on, the cold reality of life will eventually be something that cannot be avoided. You may have seen the rather sad tale of Louise Gray, a widow of the 7/7 London bombings. Mrs Gray received a substantial sum from the Criminal Injuries Compensation Authority and awards were also made to her son and daughter, which were placed into Trust (presumably a Bare Trust) as the son gained access to the funds at 18. However, he simply took funds out and entrusted them to his mother, who it seems had spent her funds and then spent his. Sadly this resulted in her son Adam taking his mother to court to return the money to him, which she couldn’t so was recently sentenced to imprisonment for 2 years and 8 months.

Of course, I know nothing of the detail of this case, but I imagine that Mrs Gray has found it very hard to adjust to life following the loss of her husband and rather than seeking professional help and support sought comfort in things. Of course, she may have sought and even found some counselling, but even if she did, her behaviour suggests that she was avoiding confronting some very harsh realities, which I imagine would be a difficult process for most people.

It would be easy to dismiss her actions as foolish, yet it is plain that it is far easier to avoid reality than face it. The Greek election vote is something of a vote for denial of reality, but then, aren’t our own politicians in a rush to make promises that in reality delay the unyielding inevitability of collective need to get our finances in order? Whether its tax cuts, tax breaks, spending increases, decreases… it all boils down to some basic sums… you cannot continue to spend what you don’t have, without a day of reckoning. Talk of finally paying off the FIRST World War debt (some £1.9billion is still owed) is somewhat flawed… the debt hasn’t been repaid, its been repackaged… much like switching a credit card balance to a cheaper one isn’t clearing debt. Perhaps you thought that the country would have paid for WW1 by now, some 100 years later…war is expensive in every possible sense! How much better off our Nation would be if we had found the courage to repay debt rather than simply maintain it. The truth can be pretty painful can’t it…..

Dominic Thomas

Retail TherapyDominic2025-01-21T15:44:02+00:00

Pensioners Broke the Website

Today is the launch of the NS&I Pensioner Bonds and the demand has been so great for them, that pensioners broke the website for NS&I… or more accurately, the site has had a significant amount of technical problems today coping with the rush to buy pensioner bonds.

As mentioned before the rates are very good by comparison, whether you want to tie up cash in a Bond for these periods is another matter, but if you do and you are seeking very low risk (not no risk) then this can be suitable (note I did not say that it is suitable – as ever context and your circumstances are everything).

The one year bond is 2.8% and the 3 year bond is 4%. Details can be found here at NS&I.

Dominic Thomas

Pensioners Broke the WebsiteDominic2025-01-27T16:12:33+00:00