The FA of Fantasy Funds for Footballers

Dominic Thomas
Sept 2025 • 3 min read

The FA of Fantasy Funds for Footballers

I wonder if you know a professional footballer? Or perhaps you are one. Our offices are located opposite the Chelsea training ground in Cobham. As the season starts and the all important transfer window closes, a lot of money has changed hands (we have seen a new British record payment for a player – £125m for Alexander Isak) with over £3bn spent by the Premier League.

Professional footballers tend to be young, and with the odd exception like James Milner, most end their playing careers by age 35. Some go on to become pundits and coaches, occasionally a Manager.

Sadly, where there is money, there is corruption and I am sorry to report that football is no different. There are a significant number of Agents and villains all set to relieve the player of his money and of course there is plenty of pressure on players off the pitch to simply keep up the appearance of success.

Just like anyone else, young players (and old ones) are not sure who to trust when it comes their finances. Many have been ruined by bad advice or downright fraud. There are advisers who ‘specialise’ in providing advice to players, but this guarantees nothing, and if anything is probably a red flag. Many have lost millions of pounds in investment schemes that they didn’t understand and should never have been exposed to. They were young and not sophisticated investors (most people aren’t) and they have been scammed time and time again.

This isn’t new information, it’s been going on for years, but there is a new documentary on the BBC – which you can see on iPlayer as well – called The Story of the V11. Players get all sorts of abuse from the stands and in the media, but there is and has been a great deal of financial abuse. It is utterly disgraceful and inexcusable. Many of the players involved have lost everything (including their lives due to the perceived shame and resulting suicide). It is desperately sad and could have been avoided.

The main problem that most professional players face is a high income (which is taxed at 45%) and a celebrity lifestyle alongside little if any financial knowledge. So when you see vast sums of tax being taken from your payslip, it’s entirely understandable to ask the question: what can I do to reduce it? (as we all do). Footballers have a short career but usually a very normal life expectancy. However, there are firms of financial advisers that will always attempt to carve out a niche market and claim that they know what makes everyone in that niche tick … then they seek endorsement from others who are well known in the niche and who (by virtue of experience) imply that their recommendations can be trusted.

The reality is of course that everyone is different, we may share lots of similarities, but we are all different. The common ground we share is attempting to secure our own future for when we get sick and are unable to work or decide to retire and stop earning.

The only thing these players did wrong was to trust the wrong person, who financially abused them and sold them investments that were and are… a load of rubbish. The advisers concerned sold utterly awful ‘investments’ (honestly, they cannot really be called investments). The advisers earned huge commissions and pretended that the tax-incentivised schemes (film partnerships) were backed by the Government and were risk-free.

It is a desperately sad tale and I hope that they get justice and the ‘advisers’ concerned all go to prison. They have caused misery and hardship and all the ingredients for a painful existence. When people are victim to these sorts of fraud they often feel stupid; they are not; they were ripped off and taken advantage of by criminals and fraudsters under the guise of being a qualified financial adviser.

Your financial plan does not need to involve complex investments, irrespective of your level of wealth. Investing doesn’t need to be complicated; it’s about owning a diversified portfolio of real businesses that produce income from the profits they make. Some businesses fail, but owning them all in the way our clients do, means the risk is minimal – barring a world ending catastrophic event (at which point none of us will be worried about money).

A good financial plan reflects your aspirations; a great one expresses your values and is reviewed regularly and importantly, you should be able to see the valuation of your portfolio and have it verified by various properly regulated entities.

So, you may not be a footballer, but the issues are the same – trusting the person that is advising you about your money, which is your future. If you know a footballer (I spot many in the Cobham area) or someone who needs our help in providing impartial, transparent advice with clear fees and clear communications, by spreading the word about us you may not be simply saving them money, but perhaps saving their life.

It is my opinion that currently, the legal system, tax system and regulatory framework have all failed to help these players and it is a disgrace – another one.

Get in touch to find out more, share this with a friend.

Here is the link to the BBC documentary: Footballs Financial Shame

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The FA of Fantasy Funds for FootballersJemima Thomas2025-09-05T11:27:28+01:00

How can I tell if I’m being ‘scammed’?

Debbie Harris
Aug 2025 • 2 min read

How can I tell if I’m being ‘scammed’?

The very short answer to this question is that sometimes ‘you can’t’

Not very reassuring is it?

Scams (and fraud attempts) are now so sophisticated and ‘believable’ that it is often impossible to tell from first glance whether something is genuine or not – whether it’s an email, a text message, a phone call, a private message on an app. In just the last few months I can think of a scarily large number of occasions when I have had to channel my inner Sherlock – a flavour of the wide-ranging nature of some of these:

~ a client received a text message querying a transaction we were organising for him … my antennae tingled. We worked fast and contacted the client using all methods available to us … he was grateful for our vigilance on his behalf, and I am very relieved to report that fortunately the message was authentic, but it was jolly stressful at the time for all concerned

~ my credit card provider texted me to ask whether I had authorised a £3,000+ payment to an overseas firm (I had not) – so I immediately got on the phone to them and I am glad to report that MBNA’s fraud department was excellent and resolved very quickly (all whilst I was on the phone to them) – card cancelled and all recent transactions checked thoroughly

~ a client called to express concern about a telephone call she had received from ‘her Bank’ regarding a transfer of funds (fortunately this was legitimate as well, but the client was very upset because as soon as she had done what she was asked to do, she thought she had fallen for a scam). We were able to reassure her and to let her know what steps she needed to take to ensure her funds were ’safe’

~ a relative of mine purchased something via Shopify which turned out to be a scam – as soon as he realised this, he reached out to Shopify who were hopeless, but his bank applied for a ‘clawback’ to return his money

~ a client had her HMRC government gateway account hacked – this is a slightly different type of case, but a fraud attempt nonetheless. No money was lost thankfully on this occasion, but she did have to set up a new government gateway account (which as you may be aware – is something of a headache!)

So what are our ‘top tips’ for spotting/avoiding scams and fraud:

BEFORE THE FACT – ACT SLOWLY (take your time to ensure that any messages you receive are authentic – make your default position “any unsolicited message should not be trusted”!
AFTER THE FACT – ACT QUICKLY (this is key – sometimes if you are quick enough, you can stop the scam/fraud before you have lost any money)

There are a myriad of other ways to protect yourself from scams/fraud and you can get some great advice here https://www.actionfraud.police.uk/

If you are ever in doubt – PLEASE check in with us – we will do whatever we can to help.

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How can I tell if I’m being ‘scammed’?Jemima Thomas2025-09-02T13:48:36+01:00

The Beekeeper

Dominic Thomas
March 2024 • 2 min read

The Beekeeper

There was a click of the call suddenly ending. She stared at the monitor, the sudden reality of what had just happened began to flood her body. Her account balance stared back at her; it was all gone.

If you have ever been scammed, you will understand the mixture of feelings – shame, embarrassment, anger and a deep despair. “It’s not personal” is a response that has a hollowness of the desensitised. Fraud is a very real form of abuse, abuse of the uniqueness of the human character.

The Beekeeper is an action film that plays to our very ordinary desire for revenge. It may not be your cup of tea, but I found it amusing and cathartic. My inability to understand why some people choose to rip off others without any motive other than greed is just part of my own hardwiring. It makes me very angry.

Jason Statham, a man ticking the box for the perfect assassin, whilst seemingly very able to not take himself or his roles too seriously, plays Adam Clay, a ‘Beekeeper’ which is some black ops Government-sanctioned sword of Damocles, who takes matters into his own hands in the pursuit to end the call centres that scam the vulnerable with their promise of fixing a computer.

Of course it’s daft, but satisfying if, like me, you achieve a sense of a ‘balance in the Force’ through fiction because our reality of justice is often deeply disappointing. It’s not for all, it knows its audience, but even if that isn’t you, the scene early in the story of how a malevolent call centre loots an intelligent elder of their life savings is worth the educational value and disturbance to your sensibilities. I would counsel you to learn about and be alert to this and similar scams. Money is never just money if you understand what it represents.

Here is the official trailer:

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The BeekeeperJemima Thomas2025-01-21T15:41:28+00:00

The Bogus ‘Financial Adviser’

Dominic Thomas
Sept 2023 • 4 min read

The Bogus ‘Financial Adviser’

There are some lessons to be gleaned from a recent sorry tale about Peter Holbrook who posed as a financial adviser. As often is the case, his focus was on fairly vulnerable people who were recently bereaved.

Holbrook was recently sentenced to prison for five years and three months, so in theory he will be held at his Majesty’s pleasure until he turns eighty. This is for conning seven people out of £850,000 which he used to fund his gambling habit.

The scam lasted 10 years and seems to have involved persuading his victims to allow him to handle Probate and reinvest the proceeds of the estate. His fraud involved forging letters from investment companies and writing Wills, for which I understand he had no formal qualifications or training.

Obviously being conned out of your own money can have devastating consequences. Families are left with a lack of resources in a world which we all know is quick to consume them. Not having enough is pressure enough, let alone having it stolen. Holbrook, like many people, formed a gambling habit. All gambling is based on the erroneous belief that the system can be beaten, the constant winning and losing inevitably leads to a deficit on the balance sheet, the pressure can in turn cause addicts to make decisions that they would be unlikely to make had they not gambled in the first place.

I don’t gamble and if I’m being candid, I don’t believe it’s a good idea. That said, I don’t really think there is anything particularly wrong with the occasional bet for a ‘bit of fun’, but in all honesty I can find more interesting things to do with money. However, in a culture in which many football teams (eight of the 20 [40%] current Premier League teams), or sports teams in general, are sponsored by gambling companies; clearly it will take the usual required will power to go against the crowd. Many have a story about ‘a win’ that they had, but few relay tales of loss.

Sadly, investing is often compared to gambling, which is a failure of education. The association is one of loss. Companies can and do go bust, regularly. If all your money is in one or very few shares, then frankly that is very like gambling (though you are holding real shares in the assets of those companies). Anyone holding shares in Enron will corroborate this. However proper investing is buying shares in a globally diversified portfolio of companies around the world. All working to improve products and services and design new ones. This is how commerce works. It isn’t a perfect system, but it has a long pedigree of success.

We all know that there are some difficult realities of life. We all will die, nobody escapes mortality. Money pays bills, it provides choice, but it needs looking after and getting one’s affairs in order is often tedious and other than peace of mind, provides little ‘buzz’; certainly you are unlikely to get a giddy feeling of anything resembling that of having won the lottery! Investing should be dull; it should be boring. If it isn’t, you are probably holding the wrong cards or playing the wrong game. Finding someone to trust in a world that seems deliberately set up to confuse with jargon and costs isn’t easy. There are only around 28,000 financial advisers in the whole of the UK. That’s not many for a population of 66million.

Nobody wants to be the victim of a fraud or scam, please check with those you care about that they have a bona fide adviser.

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The Bogus ‘Financial Adviser’Jemima Thomas2025-01-23T10:54:08+00:00

The Cold Shoulder?

Daniel Liddicott
May 2023 • 3 min read

Call me (or rather, don’t)

Public service announcement: News broke yesterday of the Government’s plan to ban all cold calling related to the sale of financial products. This measure was already in place on any sales cold calling related to pension products, however the government is now due to extend the ban to cover any unsolicited calls of this kind.

The idea is that when this measure is put into place, anyone receiving an unexpected sales call regarding anything from insurance to investments will know that the call is not genuine and is indeed an attempted scam.

You might say that this is a case of better late than never. The government stated that “fraud costs the UK nearly £7bn per year”. Financial scams have the potential to be hugely damaging and significantly life-changing.

Back in our Spring 2021 edition of Spotlight, we published an article about Emmeline Hartley, who was happy to share her story of being the victim of such a scam (see page 10!).

So, in light of this, you can rest assured that should you receive a cold call of this nature, hanging up the phone immediately is a perfectly justified course of action. Or should you have the time and inclination, you could take the would-be fraudster on a wild goose chase for the details that they will never obtain from you. Or you could try putting them on hold. Just a couple of ideas.

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The Cold Shoulder?Jemima Thomas2025-01-21T15:39:12+00:00

Who do you trust?

Dominic Thomas
Jan 2023 • 5 min read

Who do you trust?

To my mind we have always lived in a world of false information. Stories and myths, urban legend all exist to serve someone’s perspective. Since the days of modern ‘propaganda’, we have been warned of careless talk and the enemy around the corner. In the last few years, largely though not exclusively due to the arrival of the internet, facts and mis- or rather disinformation coexist. We have to decipher and frankly that is not as easy as it should be. Most conspiracy theories contain an atom of something that seems to be plausible, but is then expanded and extracted.

This week we have witnessed more political folly as Government attempts to reign in some of its own that have crossed the line of reason. When we see extremity we tend to regard things as ‘obvious’.

I present Richard Rufus, former Premier League defender for Charlton Athletic, indeed in 2005 he was voted “Charlton’s greatest ever defender”. Like many a sports celebrity and Premier League player, he was well remunerated. High profiles and substantial income in our current culture, come hand in hand with an expensive lifestyle and costly habits.

After a career in football, many players struggle to adapt to life outside of the spotlight and without the same financial rewards. Few are able to continue to earn anything like their player wages. Whatever the reasons, like many players, celebrities and frankly most people, Mr Rufus appears to have spent most, if not all of his income. Whatever savings he had were clearly not sufficient to support his lavish lifestyle, which he was unwilling to relinquish.

A lavish lifestyle provides the appearance of financial success, but what is visible is largely immaterial. I’m often struck by how many people have a car that costs north of £60,000 yet have very little savings; who spend on cars and holidays more than they save for their future … but I digress!

Mr Rufus turned his hand to financial scamming. Not the sort of arms-length, call centre scamming, but the up close, personal relationship, scam your family and friends type of scam. The detail of which can all be found online following the Court’s decision to find him guilty of a £15m fraud which has resulted in a seven year prison sentence. Defender turned offender.

I don’t know Mr Rufus, I have no axe to grind. He wasn’t a financial adviser and reports indicate that the process of the scam was much like the advice you might seek from a friend at the pub … or more likely gastro pub or bistro. The mechanics of the scam involved foreign currency (often the case), no legitimate regulation (also often the case) and persuasion with what the eyes see and what the ears wish to hear. “It clearly works for him, look at his lifestyle”.

The fact is that at the heart of this there are problems that are universal. Firstly, few if any of us wish to reduce our lifestyle, however you define it. Most people are not good at holding onto the money that they earn, inherit or win. Most of us are not good at discerning the cost of a lifestyle either now or in the future. It’s far easier for us to account for how we would spend an imaginary lottery win than how much it will cost us to live as we are for two, three or four decades once we are retired, or frankly what we spend each month now. We are all tempted by the illusion of get rich quick solutions, starting your own business, writing a best- selling book, setting up a social media account where the ‘likes’ are followed by pounds, or of course the next big one, cryptocurrency or whatever you fancy.

The truth is much harsher. It’s a long, slow process, full of setbacks as well as successes. As for advice from friends and family … well I don’t know them, actually scratch that, I do know some of them, you refer them to us … but suffice to say that qualified, regulated, impartial, non-judging, prudent, long-term, evidence-based, evidential advice is likely to be of greater value with no vested interest in whether you holiday in Bournemouth or the Bahamas; Charlton or Cuba.

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Who do you trust?Jemima Thomas2025-01-28T09:56:36+00:00

Money is not a peace of mind, it’s a choice

Jemima Thomas
May 2022 • 5 min read

Money is not peace of mind, it’s a choice

If you are looking for a gritty (anxiety inducing) series to binge, then Ozark on Netflix is for you. The series is about a financial adviser who drags his family from Chicago to the Missouri Ozarks, where he must launder money to appease a drug boss. So basically it’s a show about Solomon’s! (Please note this is very clearly a joke and we are not affiliated to this fictional TV series).

I was very pleased to see how many hits (yes, I stalk this on the regular) my first blog post ‘Slow and Steady’ got a few months ago, and I’m hoping that my youthful (and often under-represented) perspective will be mildly interesting to read again …

Amusing to some I’m sure, but I’ve always used the backdrop of art mediums such as film and TV to understand more about life, and there are a huge amount of personal parallels that resonated with me whilst watching Ozark. For one, the show is filled with financial lessons and quotes that have stuck with me. One of my favourites comes from lead character Marty: “Patience. Frugality. Sacrifice. When you boil it down, what do those three things have in common? Those are choices. Money is not peace of mind. Money is, at its essence that measure of a man’s choices.” For me this completely encompasses why we do what we do here at Solomon’s, and why great financial planning is so important.

Finding a good financial planner is a choice. And I truly believe it’s one of the best and often life-changing decisions you can make. Aside from the obvious differences of what Solomon’s does and what character Marty does (we aren’t laundering money, killing people, or secretly working for drug lords), we are however helping our clients invest their money wisely, something that I have begun to do myself. Perhaps I’m avidly searching for advice more often now both in ‘life’ and when it comes to my own finances, but I am acutely aware of the importance of having a financial plan.

Life isn’t always straightforward and is constantly changing, but some financial lessons are staple and vital in the long-run. Much like what happens to Marty and his family throughout each season, they are constantly having to adapt under severe life or death scenarios, and it’s eye-opening to see (although fictional) what people choose to do to save themselves financially.

Choices are also wrapped up in mistakes – mistakes are wrapped up in choices

Advice isn’t something I take lightly. I used to despise unwarranted advice, especially in my teenage years where I probably had a chip on my shoulder and felt most lost. But as I’m getting older, it’s something I welcome with open arms, and usually ask for. Other people’s mistakes often teach the biggest life lessons, and an open mind allows the space for us to learn from one another.

I get to read and listen to clients’ stories regularly as part of my work on Spotlight (our client magazine), and we often ask ‘’If you could go back and give your 20-year old self advice, what would it be?” and the responses are always helpful and interesting. When people feel comfortable and safe enough to talk about their financial mistakes (or any mistake for that matter), I am reminded that every day is a school day.

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Money is not a peace of mind, it’s a choiceJemima Thomas2023-12-01T12:12:50+00:00

NFT – NEW FAIRYTALE

TODAY’S BLOG

NFT – NEW FAIRYTALE

Perhaps you haven’t heard about NFTs, if not give yourself a pat on the back. However, it’s possible that you have seen something online or had a younger person mention it to you and perhaps it left you a little perplexed. I am not a fan. To me this is yet another of “The Emperors’ New Clothes”. I am concerned that a lot of people will say goodbye to their hard earned savings for fear of missing out and not understanding investing, in a culture that appears to tell us not to invest in the stock markets. Give me a moment and I will try to explain why.

One of the main reasons for people being scammed is due to a fear and lack of understanding about the stock markets. The market volatility is regularly reported by what passes as news, keeping you informed about the latest FTSE100 movement. “Billions were wiped off the markets today” is a phrase that regularly rolls off news presenters’ tongues, yet rare is the day (have I ever?) when we hear the “billions wiped on”. We are all kept in a state of anxiety about impending doom and it is quite deliberate. It gets your attention.

SO WHAT… HOW DOES THIS ENCOURAGE SCAMS?

Well, fearing the investment of your money in the most regulated, scrutinised exchange, where data is published and reviewed every day of the year and has been for decades, it seems that the volatility and the anecdotal “I lost money” or “my dad lost money” triggers the big red panic button that most of us have. So many turn to alternative forms of investing in the mistaken belief that they are less ‘risky’ (in fact some seem to be a ‘sure thing’). Oh, and for good measure, we humans are impatient, we love a happy ending and have a tendency to ignore the hard work that went into creating one (if it even is an ending). Or to put it another way, to approve of and want successful investments once they have happened.

INVESTING IN REAL COMPANIES

When you invest money into the stock market or funds of equities (as is more likely) you buy shares in companies that trade internationally. They do so by making or providing goods and services that we want, need or require. As markets are generally competitive, they strive to improve what they do to ensure their own sustainability. Where companies often go wrong is cutting corners to reduce costs and increase profit rather than improving what they do and communicating this properly. On occasion, you may have an objection to the company, or its sector or the people that lead it. So you can (we can) screen out some of these based on ethical, environmental, social or governance standards. At the same time, you know that ‘cheap’ is unlikely to be high quality, but you also know that we don’t all need our weekly shopping from Harrods. There is a range; a spectrum. Sometimes we pay more for things because of the feelings that it evokes, sometimes we do so because we instinctively know it to be better.

Your investment appreciates in time as the company you invest in grows. You also receive a share of the profits made (dividends). Quite how much and how well these companies ‘perform’ is largely down to how well they run and… luck. By luck I mean – the right place at the right time, for example being a PPE manufacturer and a pandemic arrives.

You get your money back when you sell your investment. In the interim, you’ve hopefully had some dividends and an improvement in the value of the share. If you hold a handful of companies and one or two fail (such as the Kodaks of the world) then you have a proper loss. If you hold thousands, perhaps an entire market, then the impact of any failure is significantly reduced.

INVESTING IS NOT GAMBLING

Placing a sporting bet or a stake in a casino, you are hoping for a win, or something close to that to get your money back, plus the incentive to make the bet in the first instance. You may get back nothing – which is far more likely. That’s gambling – the risk of complete loss. For some people this is a small bit of fun (I can think of many better things, but I won’t judge), for others it becomes an addictive habit that can destroy families.

When you consider investment in proper companies (shares in them) over time, going back to the start of your lifetime, there is only one direction of travel for the combined value of your investments. Upwards. Yes there are bumps along the way (volatility) but you own real assets (companies) making and providing real products and services.

THE NEW CLOTHES

The digital world and our obsession with it, has given some people the idea that a digital image is worth something. These NFTs (Non-Fungible Tokens) are in my opinion the equivalent of the Emperor’s new clothes. The value is talked up by nefarious online forums and chatrooms and ‘traded’. I would not touch them with the proverbial barge pole. If in the event I am wrong about this in say three decades time, that’s fine with me as I will be holding assets that provide regular income from actual profits from making real products and services. I can and will happily live with that and until proven otherwise, I will not aid anyone into deliberate folly.

HMRC’s NFT SEIZURE IS A WARNING TO ‘INVESTORS’ AND TAX CHEATS

The UK tax authorities have confirmed their first ever seizure of a non-fungible token (NFT) following a probe into an alleged £1.4million VAT fraud. Her Majesty’s Revenue & Customs (HMRC) said it had confiscated three NFTs, along with £5,000 in other crypto-assets, and arrested three people as part of a fraud investigation concerning around 250 sham companies. It claims the three suspects, who have not been publicly named, used a variety of ‘sophisticated methods’ to try and conceal their identities, such as false invoices, pre-paid unregistered mobile phones and virtual private networks.

NFTs are tokens representing the ownership of a digital asset, which could be an artwork, an image, music, or even a tweet that have their own unique signature and cannot be exchanged for another asset of the same type. But there has been increasing worries that these digital tokens, as well as cryptocurrencies, are being used by criminals to hide their illicit financial gains. Nick Sharp, the Deputy Director of Economic Crime at the HMRC, said: “Our first seizure of a Non-Fungible Token serves as a warning to anyone who thinks they can use crypto-assets to hide money from HMRC.”

Understand the real risk and buy real assets. You have been warned.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

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NFT – NEW FAIRYTALEDominic2023-12-01T12:12:53+00:00

BANKS HAVE TO DO BETTER FOR FRAUD VICTIMS

TODAY’S BLOG

BANKS MUST DO BETTER FOR FRAUD VICTIMS

The Financial Ombudsman Service, which manages disputes between financial firms and customers, is ruling against banks in 73% of authorised fraud cases, data exclusively obtained by Which? demonstrates. This means if you have been tricked into sending money to a scammer, you may be able to get a refund from your bank.

The biggest banks are signed up to the voluntary Contingent Reimbursement Model (CRM) Code, which is designed so victims of authorised push payment fraud (APP) are treated fairly and consistently when they ask for compensation. If your bank refuses compensation, you can escalate your case to the Financial Ombudsman Service (FOS).

But the number of customer complaints about banks’ handling of authorised fraud – the vast majority of which are APP – landing at the FOS more than doubled in the 2020-21 financial year, from 3,600 to 7,770. And three-quarters (73%) of these were upheld in favour of the customer.

VAST SUMS OF FRAUD – SOMEONE HAS TO PAY

APP fraud – being tricked into transferring money to a fraudster – is fast becoming one of the UK’s biggest frauds. Losses hit £355.3m between January and July, outstripping losses to card fraud. Banks are required to refund you for losses to unauthorised fraud such as card fraud, but not APP fraud. You will have noticed that we ran a couple of items in our client magazine Spotlight about fraud and scams.

The voluntary CRM code was launched in May 2019 and requires signatory banks to provide effective warnings to customers, identifying vulnerable customers and acting quickly when a scam is reported. In return, you are expected to pay attention to take care, have a reasonable basis for believing the payment is genuine, and pay attention to warnings.

Crucially, signatory banks must reimburse customers even if both parties have done nothing wrong. Data shows that many victims have been wrongly denied compensation but haven’t approached the FOS. Escalating a complaint to the FOS is free, and can be done online, but not all victims will be aware of or able to use the service. That’s why Which? wants the government to swiftly take the necessary action to enable the Payment Systems Regulator (PSR) to introduce mandatory APP fraud reimbursement for all firms using Faster Payments.

If I were a betting man, (which I am not) I would conclude that Banks will find a way to recoup some of their costs from customers, this normally takes the form of higher interest rates or charges on all forms of borrowing. Alternatively, to end the myth of “free banking”. There is no such thing and its about time we all had a grown-up conversation about it.

Dominic Thomas
Solomons IFA

GET IN TOUCH

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BANKS HAVE TO DO BETTER FOR FRAUD VICTIMSDominic2025-01-21T15:59:33+00:00

THE SKY’S THE LIMIT

TODAY’S BLOG

THE SKY’S THE LIMIT

This is an increasingly common tale. It is one about a scam, one that you really should be aware of. Scammers generally take two basic guises – a confidence trickster and an expert in a subject you do not understand enough about. This scam is the latter. It is about technology, something that you and I use, but probably have vague or general understanding of, because we do not really know how it works – simply that it does work.

The scam takes the form of a phone call from someone working at your broadband supplier. The truth is probably that you are with one of a handful of broadband companies, there is a high chance of mentioning any one of them that you are a customer. At this point the caller can either effectively politely end the call or has reassured you that you are dealing with an existing supplier.

HELPFUL HARMFUL AND HORRENDOUS

The caller informs you that your broadband is not working as well as it should, and they can help make it faster. Who of us does not want faster broadband? (irrespective of the inaccurate promise on the tin). Help is at hand if you download an app and place your phone near your router so that the performance can be monitored (how helpful right!). You comply and are informed that you are due a refund for poor performance (good news) so a code is provided to enable payment to your bank. You are kept on the phone, which whilst you think to yourself is a little frustrating and a little ironic in the age of high technology, you are of course getting something in exchange – a refund and faster broadband. You wait. At some point you are insulted as a muggle or something similar, and the caller hangs up. You have an immediate rush of realisation and call your bank to discover that it has been emptied. Emptied! Just hold that feeling a moment before reading further. Your bank account emptied….

You did not authorise a withdrawal, you were expecting a credit. Your bank may or may not be impressed and act accordingly. It is international fraud and not within the FCA jurisdiction.

NOT MERELY BASED ON A TRUE STORY, IT IS A TRUE STORY

The above is an abridged true story that another adviser shared with me, it happened very recently. Please do not accept the information that a caller provides you with. Anyone calling from one of your suppliers should know some rather basic information from you, be that your name, address and account number (for the service). Do not give them any of your time. Do not download anything that you have not understood sufficiently. Never reveal your bank information over the phone, guard it as though you would your prized possessions.

**#*&^(:jh:d!!**

There are many words for scammers, if you are ever victim of one, you will think of many of them. You are not a fool. You have been fooled and we all can be (look at how we vote!). However, you must act. Most scams offer the promise of more money or improved service. Rare is the day that these come without cost. They are never free.

Dominic Thomas
Solomons IFA

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Solomon’s Independent Financial Advisers
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GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Mill Cobham Park Road, COBHAM Surrey, KT11 3NE

Email – info@solomonsifa.co.uk Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

Take Survey

PRIVACY POLICY | DATA PROTECTION

THE SKY’S THE LIMITDominic2025-01-21T15:41:30+00:00

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