Artificial Intelligence – it’s not a horror movie

Debbie Harris
July 2023  •  5 min read

Artificial Intelligence (AI) – it’s not a horror movie

AI is starting to transform the financial services industry in many ways. Here are some of the latest innovations that are making a difference:

~  Chatbots and virtual assistants

These are software applications that can interact with customers and provide them with information, guidance, and support. They can also handle tasks such as booking appointments, making payments, and verifying identity

~  Fraud detection and prevention

AI can help detect and prevent fraudulent transactions and activities by analysing patterns, behaviours and anomalies. It can also alert customers and authorities in real-time and block suspicious activity

~  Credit scoring and lending

AI can help assess the creditworthiness of borrowers and provide them with personalised and fair loan offers. It can also monitor the repayment performance and adjust the interest rates accordingly

~  Wealth management and robo-advisers

AI can help investors and savers manage their wealth and achieve their financial goals. It can provide them with tailored advice, recommendations, and insights based on their risk profile, preferences, and market conditions

~  Regulatory compliance and reporting

AI can help financial institutions comply with the complex and evolving regulations and standards in the industry. It can automate the processes of data collection, analysis, reporting, and auditing. It can also flag any issues or violations and suggest corrective actions

And there is a lot more to come – the ‘tech of the future’ is most definitely already with us in some areas – we are always looking for new ways to improve what we do for our clients and how we do it here at Solomon’s – AI-driven technology is a big part of our research at the moment.  We will only introduce enhancements if we can see a clear benefit to you our clients and we will do our best to introduce things to you in an organic way.

That said – please note that this blog post was generated by an AI tool … it had ‘human hands on it’ too (as I hope you can tell!), but the bulk of it was written by a computer (and it’s pretty good).

AI doesn’t have to be scary – it’s all about how and when we use it … we will continue to be mindful of this as we consider new technology to improve our services to you.

Artificial Intelligence – it’s not a horror movie2023-12-01T12:12:30+00:00

Betafolio

BETAFOLIO…

Many of you will already be using Betafolio, but in our new video below Dominic explains what it is and why we’ve started using it. Financial planning is where the real value to clients lies, and that’s why Betafolio maintain portfolios that exist only in service of the financial plan. The plan leads, the portfolio follows. Please have a watch, and as always do get in touch if you have any questions.

Jemima Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on our blog which gets updated every week. If you would like to talk to us about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

Betafolio2023-12-01T12:12:51+00:00

DIGITAL DEVELOPMENTS

TODAY’S BLOG

DIGITAL DEVELOPMENTS

Some of you are going to get fed up with me.

One of the many challenges of our times is the constant innovation of technology. A lot of this can seem utterly pointless, tech for tech’s sake, but sometimes it is a bit like witnessing the first washing machine when you have been slaving away with a board and scrubber at the river.

The pandemic has had a multiplication effect like nothing else I have known in the 3 decades or so that I have been doing this work. There have been huge improvements, but not as many or so significant as in the past 18 months.

It is not that these are unexpected, but rather that they are almost breath-taking when the very things you have yearned for, asked for, screamed for over the years are finally ready…. and work.

The problem being that most of you have got used to a system with us and I can assure you that most of the tools we have been using are or perhaps were market leading, some of these are going to be replaced. That is the pain – just as you get used to the appearance or workings of something we go and change it. Well hopefully we can minimise any pain. The only point of the changes is to improve what we do for you and seek better efficiencies for the business, meaning we can help more people just like you.

So stand by, things are about to change again.

Sometimes it feels like...

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk 
Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk    Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

DIGITAL DEVELOPMENTS2023-12-01T12:13:00+00:00

INTERESTED IN HIGHER INTEREST ACCOUNTS?

TODAY’S BLOG

ARE YOU MORE INTERESTED?

The last year or so has seen enormous improvements in technology. Thankfully the money management technology is one of those elements that has improved.

Hunting for a decent interest rate is hard enough at the moment, but moving to a new better account once the rate has come to an end is a constant frustration due to the effort required and all the hurdles of proving your identity. As a result, most savers languish in poor accounts, earning next to diddly squat.

If you consider that your savings at a UK Bank or Building Society is only protected to the first £85,000 under FSCS rules, then balances that are larger give some concern, particularly when life feels somewhat uncertain.

MAKING MONEY MANAGEMENT EASIER

I’m pleased to announce that we have teamed up with Akoni, one of several cash management providers. They have branded the site with our logo – its their kit and service. I decided to remove any payments that we might get to your advantage. This is very self-service, but we can assist if you get stuck.

There are other solutions, this is aimed at those with cash savings of more than £85,000 – so not for everyone, but you can get rates of interest that others with much larger balances enjoy.

The aim of all these services is to make life easier for you, getting you better rates of interest. Its not free, no bank provides a free service (think about it – or ask if you still don’t understand). The Cash Management service company (Akoni in this instance) make a small charge which I believe is worth paying for the convenience.

Have a look for yourself by clicking this link.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk 
Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk    Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

INTERESTED IN HIGHER INTEREST ACCOUNTS?2023-12-01T12:13:01+00:00

TECHNOLOGY IMPROVEMENT

TODAY’S BLOG

TECHNOLOGY IMPROVEMENTS

We are gradually attempting to increase efficiency by minimising the actions required to get things done. We have adopted electronic signatures for documents where this is possible. This makes life considerably easier for you – no need to sign and post a form. We are using DocuSign, which is one of the leading software providers for this sort of secure signature process.

You automatically get a pdf to save on your computer, but invariably we will also save a copy to your file within our portal.

DOCUSIGN

The process takes a few moments, most of the forms we use are ones that you will have seen regularly, but are often required for tax-year payments, ongoing declarations of your tax status and UK residence as well as our fees.

If you have any difficulties using the DocuSign system, please do not hesitate to contact the team on 0208 542 8084 or send an email to debbie@solomonsifa.co.uk and we will be very pleased to help.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk 
Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk    Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

TECHNOLOGY IMPROVEMENT2023-12-01T12:13:08+00:00

Nucleus and James Hay

TODAY’S BLOG

NUCLEUS AND JAMES HAY

The world of Financial Services can often seem dull, but many of us that have been around for a little longer than a week are very familiar with the frequent merging of financial services companies. This morning it has been announced that Nucleus have accepted an offer to be acquired by the James Hay Group. Many of our clients have holdings on the Nucleus platform.

Change is unsettling, the reality is that we can never prevent change, we simply must face it. Nucleus is, to be blunt, a rather brilliant company that we have been using for many years. The technology works and the culture which in no small part directly derives from David Ferguson have been a beacon in my sector. One of integrity, innovation, and transparency.

James Hay is a very large financial services company that mainly specialises in pensions. We have always been able to use them for our clients. We review the platforms we use each year and this is based on various criteria from “does it work?” to financial resilience. In truth, it would be improbable that Nucleus remains your platform forever – technology will always evolve.

Nucleus and James Hay

THE EVOLUTION CONTINUES

On the face of it, this looks like a sensible and good deal, but as always, we will keep things under review. Should we advise something different, we will do so. However, at this stage that would seem highly unlikely. We will watch the usual criteria and hope, as I am sure both firms do, that 1+1=3 where there are improvements and advantages (such as price reductions for clients on either or both).

David Ferguson, the Nucleus CEO who I interviewed for our last edition of Spotlight, says

Since we launched in 2006 we’ve always put the customer centre stage and while that has made us a little bit different it’s carried us to £17.4 billion in AUA and to a point where the sentiment of our users and our people has never been better. Becoming part of this enlarged group gives us a key role in a much bigger story where we can create a leading independent platform of scale with a high tech, high touch proposition and philosophy. I think the combination of our people’s talents and the size of the opportunity can see us carefully navigate the roadmap to deliver on this collective medium-term goal. I look forward to getting to know our new colleagues and moulding a group culture that is centred on doing the right thing and building a market-defining product that really delivers for advisers and their clients.”

I remain open-minded and aware that change ushers in anxiety. There is nothing significant that has altered but in time we hope for improvements, if these are not forthcoming we shall of course review the platform we are using for you. Please also note that one of the many reasons for selecting Nucleus is that there are no exit penalties. It is my hope that this will simply be nothing more than an advantage.

In the interests of the absence of doubt, I have never directly owned shares in any financial services company. In the beginning advisers were very much part of the Nucleus set-up and it was a requirement for them to have some financial stake in the company as part of its backing. I felt that this was a potential conflict of interest and didn’t buy shares (so I do miss out on this deal). I believe that I was the first or certainly one of the first advisers that Nucleus permitted access without buying shares. I may be wrong on that, but that’s what I understood to be the case.

In summary – I am not concerned, if this changes we will make changes – as you would expect.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk 
Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk    Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

Nucleus and James Hay2023-12-01T12:13:10+00:00

NOT APPY

TODAY’S BLOG

NOT APPY

I am sorry to say that I have decided to withdraw our App. Ever since Apple decided to change the format of our App, it has been a battle to get it how we wanted for the people we wanted. So we have chosen to stop promoting its use and you will no longer be able to send us messages from it.

The truth is that following the changes, the number of users reduced dramatically (seriously – loads less). As our portal began to take shape and is something you can view on your smartphone, tablet, PC or Mac, it felt rather superfluous.

MONTH END

The App is only available until the end of October 2020. If you have any information on it that you want, please download it back to your own hardware of choice. The portal, which provides your valuations and ability to set financial goals for yourself, store important documents, send and receive messages to us securely – remains very much part of our core service and way of communicating with you.

For more information about our portal, please have a look at our video using this link.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk 
Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk    Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

NOT APPY2023-12-01T12:13:11+00:00

IDENTITY CRISIS

TODAY’S BLOG

IDENTITY CRISIS

Confession time, I really enjoy Ben Elton’s books. His latest publication “Identity Crisis” is both hilarious and gripping. As is often the case, he wraps some serious uncomfortable truths about the world we live in, our own hypocrisy, in a blanket of comedy. He is the equivalent of Lear’s Fool, offering deeply pertinent wise observations that make you laugh.

The novel is frankly a must read for anyone with a social media account of any description. That’s you. It is set in the very near future, Britain undergoing an identity crisis and having yet another referendum, this time about the separation of England from the UK. The motivations are unclear, except for a backlash against “latte drinking liberal London lefties” and the struggle to adjust to new realities of virtual realities, multiple and changing identities. Throw in some gender politics, a dash of religious discrimination, a pinch of disenfranchisement wrapped in the ribbons and bows of a “proud heritage” and he creates a mix that leaves Politicians running for the comfort of soundbites.

Money, Sex and Power

This of course has absolutely nothing to do with financial planning. Then again, it has everything to do with financial planning. The way that money, sex and power combine to persuade people to behave in a way that may serve their baser instincts but against what is in their own interests.

Solomons IFA Blog Identity Crisis - Ben Elton

Incoming SPAM

I am sure that if you have an email account (you must do). At some point you have had various emails that have somehow bypassed your spam filters. These may offer the promise of lucrative rewards for assisting moving money around, perhaps offer a money-making scheme or threaten to expose you for something you have done, might have done, or never have done but the fishing trip alone is enough to make you wonder. We have all heard of cyber bullying and generally assume this is something that happens to children at school, where bullies now have constant access to their prey via social (unsocial) media. Yet we all know that those three pillars of money, sex and power are more vulnerable amongst the adult population, those that possess a modicum of one or more.

You may well find yourself confounded by the changing social attitudes to gender and its new fluidity, but everyone of us has an identity that we do not wish to see trashed by the prospect of blackmail, however baseless and fake. You are in my electronic address book and I in yours. So I wonder whether you have considered what a financial planner, (or any of your professional advisers) but particularly a planner that knows all about you and your money, might compromise if placed under the duress of blackmail. Not given it much thought? No neither had I until I wondered how someone that had actually done some of the things suggested in an email might have responded differently to the threat of “exposure” in exchange of payments of Bitcoins. I simply hit delete, but I did wonder how some would respond.

Hashtag Keep It Real

We all want those that we trust to be “decent” people, we know that we are all flawed. None of us wish to expose our own. Everyone has their thing. Please know that I am not remotely interested in yours and assume the same. It is this that any blackmailer preys upon – the delusion that your private life is of any significant interest. Those possessing a grasp on reality and a healthy amount of self-awareness recognise a world in which we are all flawed. Rather than face our own failings, we live in times that crowds now gather virtually around the corpse du jour, perhaps joining the mellay. Occasionally making a Game of Thrones battle look like a Sunday picnic.

So, haven given it some thought (it is a work in progress) I would encourage everyone, you and me to ignore blackmail. We are what we are, a blackmailer only wins when we pretend to be otherwise. Accept that we have a flawed identity, own the truth.

Here is Ben Elton talking about his book.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk 
Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

GET IN TOUCH

Solomon’s Independent Financial Advisers
The Old Bakery, 2D Edna Road, Raynes Park, London, SW20 8BT

Email – info@solomonsifa.co.uk    Call – 020 8542 8084

7 QUESTIONS, NO WAFFLE

Are we a good fit for you?

IDENTITY CRISIS2023-12-01T12:17:27+00:00

The Occasional Bad Apple

The Occasional Bad Apple

Apple decided a few months ago that they were going to make fairly radical changes to their App Store. This would result in many thousands or millions of applications either ceasing to work or require a dramatic overhaul.

Our own, rather successful app has been thwarted by this issue and as a result the IT crowd that created the app for us have been working away behind the scenes to ensure that it doesn’t suffer from the bad apple syndrome. Sadly, we cannot keep our unique icon or button.

I am delighted to report that the new, all-singing, all-dancing (well, maybe not) app is ready for you to use. It remains free of charge to you and anyone that you suggest might be able to gain some benefit from it. You will need to delete the existing app on your smartphone or ipad, irrespective of whether you use the Apple IOS or Android platform.

Your Next Step

All you need do is head over to the appropriate place and download the new version. You will find an app called “My IFA” and you will be prompted to input a code… which is solomons. Any questions, please email us.

https://itunes.apple.com/us/app/myifa/id1318240525?mt=8

https://play.google.com/store/apps/details?id=uk.co.myfirmsapp.one.ifa&hl=en

Why Bother?

The app is rammed with very useful calculators and details about tax deadlines, as well as the more important HMRC allowances and keyfacts. There’s a mileage tracker for drivers claiming allowances, a receipt log and… well frankly, just have a look and play with it. Importantly it enables us to contact you directly (and vice versa) with relevant information (not junk spam). This is called push notification and its something that we would like to use more effectively as most of us spend a lot of time with our mobile devices.

Anyway, enjoy our free gift, let us know what else you’d like added to it if you get the chance.

Dominic Thomas
Solomons IFA

You can read more articles about Pensions, Wealth Management, Retirement, Investments, Financial Planning and Estate Planning on my blog which gets updated every week. If you would like to talk to me about your personal wealth planning and how we can make you stay wealthier for longer then please get in touch by calling 08000 736 273 or email info@solomonsifa.co.uk

The Occasional Bad Apple2023-12-01T12:18:12+00:00
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